I had my husband’s pillow adjusted and my pillow was refurbished. Both were completed with no problems and excellent service.
I am very impressed that after purchase services were offered and both were very successful. It is great not to have to replace the pillows as often as I have had to in the past with other brands. My extra firm pillow will have to be replaced sooner than my husband’s adjusted medium pillow, but with the rebfurbishing I won’t have replace as soon.
I am very pleased with all aspects of the Down and Feather Company, especially the customer service!!!