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1-888-369-6263

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ADJUSTMENTS & RETURNS

Down & Feather Company
ATTN: Receipt & Inspection
218 Prospector Drive
Ogallala, NE 69153

BUSINESS HOURS

M-F 9-5:00 EST

Care Instructions

All of this information is attached to your down products but is replicated here for your convenience. Always use a duvet cover for your Down Comforter. It will stay cleaner and last longer. For your Down Pillows always use a pillow protector and a pillow case. For your Featherbed it is not uncommon to find a deep fitted sheet, approximately 21", to place over your Featherbed to prevent your body oils from discoloring the outer shell of the Featherbed while you sleep at night.

Comforter Care:

To protect against soiling always use a duvet cover. Spot clean when possible. Place in the dryer with a tennis ball on low heat to refresh the down or hang it outside on a clean line. For major cleaning use a professional launderer familiar with cleaning down products. For guaranteed cleaning result we recommend Blanc Plume French Laundry. They can be reached at 800-307-0229.

Pillow Care:

Spot clean when possible. Place in the dryer with a tennis ball on low heat to refresh the down or hang it on a clean line. If the pillow looses it's bounce, it probably needs to be cleaned. Use a professional launderer familiar with cleaning down products. For guaranteed cleaning result we recommend Blanc Plume French Laundry. They can be reached at 800-307-0229.

Featherbed Care:

Spot clean when possible. Hang it outside on a clean line. For major cleaning use a professional launderer familiar with cleaning down products. For guaranteed cleaning result we recommend Blanc Plume French Laundry. They can be reached at 800-307-0229. The less a Featherbed is cleaned the longer it will last.

Goose Down Bed Care:

Spot clean when possible. Hang it outside on a clean line. For major cleaning use a professional launderer familiar with cleaning down products. For guaranteed cleaning result we recommend Blanc Plume French Laundry. They can be reached at 800-307-0229. The less a Featherbed is cleaned the longer it will last.

Down & Feather