- Customer service
I've had pain in my shoulder for years. After my first use, this pain is almost vanished. Truly a testament to having good support from your pillow. Love, love, love it. As an added bonus, the pillow is the perfect firmness for me. As a side and back sleeper, having a pillow I can mold is a must. Again, love the pillow.
This is a GREAT pillow
When my old us navy pillow finally fell apart I had to find a replacement, and the D&F original queen feather pillow did it. High quality cover, perfect fill amount, maintains form. It’s GREAT.
I Love My Pillow
I had a feather pillow my grandmother gave me when I was just a little tyke, but I lost it years ago during a move. Since then, I have been trying to find a pillow like my first, but every one I've tried has never had any support, and were nothing like my first pillow. Recently, after a few nights of waking up with a really bad stiff neck, I decided I was going to find a quality feather pillow that was just like my first one. After watching a few videos, and reading some articles about what makes a quality down or feather pillow, I came across Down & Feather Co. I didn't have high expectations, but I figured I couldn't lose with their 30 day guaranty, 1 year perfect pillow policy, and 10 year warranty (I mean really, come on. Who does that?). However, the one problem with buying a pillow online is the same as buying anything online; you can't try it. I sleep on my stomach, and every pillow website says stomach sleeps should go with a very soft, thin pillow. I knew I don't like thin, soft pillows, so I went with a medium pillow. I tried it for a few weeks, but unfortunately it was too soft for me. The great thing is I was able to send it back with D&F's perfect pillow policy, and get it upgraded to extra firm. The turn around time was very fast, their customer service was great, and the pillow is now perfect. I don't know if it's the head and neck support, or the euphoria I experience from nostalgia, but I haven't slept this good in years. It really is just like my old pillow but with a little more fluff.
it was wonderful the pillow I had been looking for for years
Very high quality and provides great neck support