Refund & Return Center

Return Label Generator for Refund

  • [IMPORTANT] ONLY (1) ONE USPS Return Label is generated per item and EMAILED to you after completing the form below.
  • [IMPORTANT] IF YOU Need to return MULTIPLE ITEMS? Complete the form for 1 item - Click Submit. Then return to the form for your next item. And so on. You'll receive a one (1) label for each item, as required.
  • YOU must 'CONFIRM' the form submission at the end! (For multiple items, be sure to CONFIRM for each form submission)

Return Labels

  • Please be advised that if the shipping label(s) provided is not used your return will be significantly delayed and may incur additional shipping charges by the USPS.
  • Return labels are $14.95 and generated for USPS and are non-reimbursable.
  • [IMPORTANT] If you use the same return shipping label on two (2) different items USPS will return one of the items for additional postage due at your expense.
  • [IMPORTANT] We do NOT accept postage due deliveries. They will be returned to you at your expense. 

What items ARE eligible for return?

  • You have 30 days from date 'Delivered' to begin the return process and ship your return.
  • You must use the label provided or your return will not be processed.
  • All items* except those listed below.

What items are NOT eligible for return?

  • All items 30 days beyond the 'Delivered' date.
  • All items not received with 10 days after 'Return Label' generation.
  • Return shipping charges for REFUND or ADJUSTMENT are non-reimbursable.
  • *For sanitary reasons; pillow protectors (w/zippers),  mattress topper protectors, duvet covers, fitted sheets, flats sheets, pillow cases, pillow spray, sleep shirts, adjusted pillows and custom items are not eligible for return once 'Delivered'.

How soon will I get my store credit or refund?

  • Refunds are processed 7 - 10 business days after we have received your returned item.


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