Refund & Return Center
Return Label Generator for Refund
- [IMPORTANT] ONLY (1) ONE USPS Return Label is generated per item and EMAILED to you after completing the form below.
- [IMPORTANT] IF YOU Need to return MULTIPLE ITEMS? Complete the form for 1 item - Click Submit. Then return to the form for your next item. And so on. You'll receive a one (1) label for each item, as required.
- YOU must 'CONFIRM' the form submission at the end! (For multiple items, be sure to CONFIRM for each form submission)
- Please be advised that if the shipping label(s) provided is not used your return will be significantly delayed and may incur additional shipping charges by the USPS.
- Return labels are $14.95 and generated for USPS and are non-reimbursable.
- [IMPORTANT] If you use the same return shipping label on two (2) different items USPS will return one of the items for additional postage due at your expense.
- [IMPORTANT] We do NOT accept postage due deliveries. They will be returned to you at your expense.
What items ARE eligible for return?
- You have 30 days from date 'Delivered' to begin the return process and ship your return.
- You must use the label provided or your return will not be processed.
- All items* except those listed below.
What items are NOT eligible for return?
- All items 30 days beyond the 'Delivered' date.
- All items not received with 10 days after 'Return Label' generation.
- Return shipping charges for REFUND or ADJUSTMENT are non-reimbursable.
- *For sanitary reasons; pillow protectors (w/zippers), mattress topper protectors, duvet covers, fitted sheets, flats sheets, pillow cases, pillow spray, sleep shirts, adjusted pillows and custom items are not eligible for return once 'Delivered'.
How soon will I get my store credit or refund?
- Refunds are processed 7 - 10 business days after we have received your returned item.
Please enter your order details to begin