Refund & Return Center
Return Label Generator
- ONLY (1) ONE USPS Return Label is generated per item and EMAILED to you after completing the form below.
- Need to return MULTIPLE ITEMS? Complete the form for 1 item - Click Submit. Then return to the form for your next item. And so on. You'll receive a one (1) label for each item, as required.
- YOU must 'CONFIRM' the form submission at the end! (For multiple items, be sure to CONFIRM for each form submission)
- Please be advised that if the shipping label(s) provided is not used your return will be significantly delayed and may incur additional shipping charges by the USPS.
- Return labels are generated for USPS and are non-reimbursable.
- IMPORTANT: If you use the same return shipping label on two (2) different items USPS will return one of the items for additional postage due at your expense. We do NOT accept postage due deliveries. They will be returned to you at your expense.
What items ARE eligible for return?
- You have 30 days from date 'Delivered' to begin the return process and ship your return.
- You must use the label provided or your return will not be processed.
- All items* except those listed below.
What items are NOT eligible for return?
- All items 30 days beyond the 'Delivered' date.
- All items not received with 10 days after 'Return Label' generation.
- Return shipping charges for REFUND or ADJUSTMENT are non-reimbursable.
- *For sanitary reasons; pillow protectors (w/zippers), mattress topper protectors, duvet covers, fitted sheets, flats sheets, pillow cases, pillow spray, sleep shirts, adjusted pillows and custom items are not eligible for return once 'Delivered'.
How soon will I get my store credit or refund?
- Refunds are processed 7 - 10 business days after we have received your returned item.
Please enter your order details to begin