Refund Return Center
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Is a RETURN Shipping Label Provided?
- Yes! But, ONLY (1) ONE Return Label is generated per item.
- Multiple items will require the return process be completed for each item being returned.
- Please be advised that if the shipping label provided is not used your return will not be processed and you will not receive your refund.
- Return labels are generated for USPS and are non-reimbursable.
What items ARE eligible for return?
- You have 30 days from date 'Delivered' to begin the return process and ship your return. You must use the label provided or your return will not be processed.
- All items* except those listed below.
What items are NOT eligible for return?
- All items 30 days beyond the 'Delivered' date.
- Return shipping charges for REFUND or ADJUSTMENT are non-reimbursable.
- *For sanitary reasons; pillow protectors (w/zippers), mattress topper protectors, duvet covers, fitted sheets, flats sheets, pillow cases and custom items are not eligible for return once 'Delivered'.
How soon will I get my store credit or refund?
- Store Refund, 7 - 10 business days after we have received your returned item.