IMPORTANT (We Ship Product From Two (2) Facilities.)
CALIFORNIA SHIPPING FACILITY IN PINK AREA
- Aqua colored states require two (2) business days for delivery from California.
- Orange colored states require three (3) business days for delivery from California.
- Green colored states require four (4) business days for delivery from California.
Shipping products made of ALL down (i.e. fill power 800, 700, or 600) from California HOT PINK ON THE MAP provided by FedEx
CAROLINA SHIPPING FACILITY IN PINK AREA
Shipping ANY product with feathers from the Carolina's MAP provided by FedEx
- Aqua colored states require two (2) business days for delivery from Carolina.
- Orange colored states require three (3) business days for delivery from Carolina.
- Green colored states require four (4) business days for delivery from Carolina.
All of our product containing FEATHER are made in our Carolina facility (PINK LOCATION) fresh and require two (3) business day's to manufacture NOT including the order day.
ALL of our down products are made fresh and require three (3) - five (5) business day's to manufacture NOT including the order day.
FedEx, UPS and USPS cannot and does not guarantee delivery due to weather or unusual package volumes during the holiday's
FREE FedEx Ground shipping on orders greater than $150 anywhere in the United States. If you wish to upgrade your shipping you may do so at the time of checkout. FREE Shipping for pillows adjusted under our Perfect Pillow Policy only applies to pillows return shipped to the United States.
Luxury Down Bedding Products
All down bedding pieces are made at the time of your order and take 3 - 5 business days to make, regardless of the shipping method, to ensure they are fresh. Upon completion all down bedding orders are shipped per your shipping instructions. We will notify you via email when your order is confirmed and, to best of our ability, when it is shipped. NOTE: Please be looking for our confirmation email immediately upon confirmation of your order. With that email you can then add us to your address book which will then prevent your email program from assuming our emails are spam.
FREE Shipping Policy:
All of our luxury down bedding pieces are made shortly after your order is placed and typically ship within 2-3 days. We offer FREE FedEx Ground shipping on orders greater than $150.00 anywhere in the United States. Before checkout Alaska and Hawaii customers will be presented with the lowest possible shipping rates. If you wish to upgrade your shipping you may do so at the time of checkout. Please note that our boxes for some items, namely featherbeds, can be very large and heavy and can be very expensive to expedite.
Use "USPS Priority Mail International" at check out for our best rate to Canada. Goods sent to Canada may incur additional VAT and or customs duties. These charges are beyond our control and are the responsibility of the customer. Delivery dates are estimates as we cannot guarantee time required for a particular item to clear customs.
ALL ORDERS ARE PROCESSED IN USD.We gladly ship almost anywhere in the world. Use "USPS Priority Mail International" or "FedEx International" at checkout for our best international rates. Please allow extra time for delivery. (e.g. Asia, Europe, and the UK) may incur VAT and or customs duties. These charges are beyond our control and are the responsibility of the customer.
Ship Separately: Pillow cases; flat sheets, fitted sheets typically ship within 3 - 5 business days.
Feather Bed Protectors and Duvet Covers:
Ship Separately: Duvet Covers and feather bed protectors typically ship within 2 - 4 WEEKS.
Once a order has shipped it can NOT be cancelled!