Please be reminded that ALL of our LUXURY DOWN BEDDING pieces are hand-crafted and made-to-order at the TIME of your order requiring 2 - 3 business day's to manufacture.
All of our duvet covers and feather bed protectors are also hand-crafted and made-to-order at the time your order is placed requiring additional time to be manufactured and shipped. Refer to the individual product pages for current manufacturing time for these items.
All delivery dates are subject to weather conditions and are not guaranteed. We will make every reasonable effort to manufacture and package your luxury down bedding item for delivery via UPS and your selected delivery method.
Luxury Down Bedding ProductsAll down bedding pieces are made at the time of your order and take 2 - 3 business days to make, regardless of the shipping method, to ensure they are fresh. Upon completion all down bedding orders are shipped per your shipping instructions. We will notify you via email when your order is confirmed and when it is shipped. NOTE: Please be looking for our confirmation email immediately upon confirmation of your order. With that email you can then add us to your address book which will then prevent your email program from assuming our emails are spam.
We offer FREE UPS Ground shipping on orders greater than $150 anywhere in the Continental United States. If you wish to upgrade your shipping you may do so at the time of checkout. Free Shipping does not apply to items returned after adjustment under our Perfect Pillow Policy.
Luxury LinensPillow cases; flat sheets, fitted sheets and sheet sets typically ship within 3 - 5 business days.
Luxury LinensDuvet Covers and feather bed protectors typically ship within 4 - 5 WEEKS.
PLEASE NOTE that goods sent to some countries (e.g. Canada, Europe, and the UK) may incur VAT and or customs duties. These charges are beyond our control and are the responsibility of the customer. Items refused for VAT or custom duties and returned will be charged the shipping and handling for those refused items.